Terms and Conditions
Last Updated: December 6, 2025
1. Introduction
Welcome to ToyParadis ("we," "us," or "our"), accessible at https://toyparadis.com. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our services.
2. Definitions
- "Website" refers to ToyParadis, accessible from https://toyparadis.com
- "User," "You," or "Your" refers to the person accessing the Website
- "Services" refers to all products, features, and functionalities available through the Website
- "Products" refers to toys, games, and related items sold on our Website
3. User Eligibility
By using this Website, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding contracts
- You will comply with all applicable laws and regulations
- All information you provide is accurate, complete, and current
If you are under 18, you may use our Website only with the involvement and consent of a parent or legal guardian.
4. Account Registration
4.1 Account Creation
To access certain features of our Website, you may be required to create an account. When creating an account, you must:
- Provide accurate, complete, and up-to-date information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
4.2 Account Security
You are responsible for all activities that occur under your account. We recommend using a strong password that includes uppercase and lowercase letters, numbers, and special characters.
4.3 Account Termination
We reserve the right to suspend or terminate your account at any time if:
- You violate these Terms
- Your account is used for fraudulent activities
- We determine, at our sole discretion, that suspension or termination is necessary
5. Products and Services
5.1 Product Descriptions
We strive to provide accurate product descriptions, specifications, and images. However:
- We do not warrant that product descriptions are accurate, complete, reliable, current, or error-free
- Product colors and appearance may vary from displayed images due to screen settings
- Product specifications are provided by manufacturers and may be subject to change
5.2 Product Availability
All products are subject to availability. We reserve the right to:
- Limit quantities of products available for purchase
- Discontinue any product at any time
- Refuse orders from certain customers or regions
5.3 Age-Appropriate Products
Products sold on our Website include age recommendations. Parents and guardians are responsible for ensuring products are appropriate for their children.
6. Orders and Pricing
6.1 Order Placement
When you place an order through our Website:
- You make an offer to purchase products at the displayed prices
- We send an order confirmation email acknowledging receipt of your order
- Order confirmation does not constitute acceptance of your offer
- We reserve the right to accept or decline your order for any reason
6.2 Pricing
All prices are displayed in USD and may include or exclude taxes as specified at checkout. We reserve the right to:
- Correct pricing errors at any time
- Change prices without notice
- Cancel orders placed at incorrect prices
- Offer promotional pricing for limited periods
6.3 Order Cancellation
You may cancel your order before it ships. Once shipped, our Return Policy applies. We may cancel orders if:
- Products are out of stock
- Pricing errors occur
- Payment cannot be processed
- Suspicious activity is detected
7. Payment
7.1 Payment Methods
We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other payment methods as displayed at checkout
7.2 Payment Security
All payment transactions are processed through secure payment gateways. We do not store your complete payment information on our servers.
7.3 Payment Authorization
By providing payment information, you authorize us to charge the total amount of your order, including products, shipping, and applicable taxes.
8. Shipping and Delivery
8.1 Shipping Methods
We offer various shipping options with different delivery times and costs. Shipping costs are calculated at checkout based on:
- Destination address
- Package weight and dimensions
- Selected shipping method
8.2 Delivery Times
Estimated delivery times are provided at checkout and begin from the date of shipment. Delivery times are estimates only and may be affected by:
- Customs processing (for international orders)
- Weather conditions
- Carrier delays
- Remote or rural locations
8.3 International Shipping
For international orders:
- You are responsible for all customs duties, taxes, and fees
- Delivery times may be longer due to customs processing
- Certain products may not be available for international shipping
8.4 Failed Delivery
If delivery fails due to incorrect address, refusal to accept, or unavailability, you may be responsible for return shipping costs.
9. Returns and Refunds
9.1 Return Policy
You may return most items within 30 days of delivery for a refund or exchange, provided that:
- Products are in original, unused condition
- Products are in original packaging
- All tags and labels are attached
- Proof of purchase is provided
9.2 Non-Returnable Items
The following items cannot be returned:
- Opened software or digital products
- Products marked as "Final Sale"
- Personalized or customized items
- Items damaged due to misuse
9.3 Refund Processing
Once we receive and inspect your return:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed to the original payment method
- Refunds may take 5-10 business days to appear in your account
- Original shipping costs are non-refundable
9.4 Damaged or Defective Products
If you receive a damaged or defective product:
- Contact us within 7 days of delivery
- Provide photos of the damage
- We will arrange for replacement or full refund, including shipping costs
10. Intellectual Property
10.1 Our Content
All content on this Website, including but not limited to text, images, graphics, logos, videos, audio files, software, code, design, layout, and arrangement is the property of ToyParadis or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
10.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:
- Reproduce, distribute, or display our content without permission
- Modify, adapt, or create derivative works
- Use our trademarks or branding without authorization
- Extract data through automated means (scraping)
10.3 User Content
If you submit content (reviews, comments, photos), you retain ownership of your content but grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content.
11. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our Website, you consent to our collection and use of your personal information as described in our Privacy Policy.
12. Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Website
- Use the Website for fraudulent purposes
- Impersonate any person or entity
- Collect user information without consent
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS.
15. Indemnification
You agree to indemnify and hold harmless ToyParadis from any claims, damages, losses, liabilities, and expenses arising from your use of the Website or violation of these Terms.
16. Governing Law
These Terms shall be governed by and construed in accordance with applicable international commerce laws and regulations.
17. Contact Information
If you have questions about these Terms and Conditions, please contact us:
- Website: https://toyparadis.com
- Email: rsndcs2019@163.com